Refund Policy

As these are digital educational products with immediate access and consumption, the intellectual property and content of our courses are delivered in full from the moment of payment. For this reason, we apply strict policies to prevent platform abuse and protect our instructors.

For a refund to be eligible and processed, the user must meet the following two conditions simultaneously:

• The request is made within the first 7 calendar days following the purchase date of the course or membership.
• The user has viewed or consumed less than 15% of the total classes/videos of the course or membership, and has not downloaded any attached supplementary materials (such as pattern files, PDFs, or guides).

No refunds will be granted under any circumstances in the following cases:
- Requests received after 7 calendar days from the purchase date.
- Accounts that have viewed more than 15% of the content or downloaded patterns/files from the course.
- Automatic renewals of recurring memberships. It is the student's sole responsibility to cancel the subscription from their dashboard before the billing date.
- Accounts suspended or terminated due to violations of our Terms of Service (such as sharing accounts, unauthorized bulk downloads, or piracy).

If you meet the specified conditions, you can request your refund directly from your student dashboard by clicking the refund button on the course tab, or by sending an email to support@fashionclass.com indicating your order number and the email used for the purchase.

Approved refunds will be processed through the Lemon Squeezy gateway and may take 5 to 10 business days to be reflected in your original payment method.