Course Access
If you cannot access your training, your progress does not appear, or you have issues with your account, we resolve it here.
Support
We are here to help you
Your experience within FashionClass should feel clear, professional, and friction-free. If something is not working as it should, our team is available to help.
Payments, Memberships and Refunds
Help with checkout, subscriptions, or payment issues. If you are looking for a refund (and meet the 7-day and <15% progress requirements), you can request it automatically from the settings of each course in your Dashboard.
Certificates
If you completed your training and need guidance on certificates or validation of your academic progress.
Technical Support
Problems with video playback, mobile access, visual bugs, or any technical issue.
Direct channels
Before leaving, let's talk
Many times a technical issue or a small question can stop a great decision. Our job is to help you continue, not leave you alone.
Support email
ricardo.alfonso.camayo@gmail.comSend us a message
We will reply as soon as possible, usually within 24 business hours.